Privacy Policy

Who We Are

This Privacy Policy applies to Union City Sunrooms & Patios, a sunroom contractor based in Union City, CA. Our website address is unioncitysunrooms.com. When this policy says "we," "us," or "our," it means Union City Sunrooms & Patios.

If you have questions about this policy, you can contact us at projects@unioncitysunrooms.com or by calling (510) 738-1709.

Information We Collect

Information you give us directly

When you fill out a contact form or estimate request on our site, we collect the information you type in - typically your name, phone number, email address, and a description of your project. We only ask for what we need to follow up with you.

Information collected automatically

Like most websites, our site collects some technical data automatically when you visit - including your IP address, the type of browser you are using, the pages you view, and how you arrived at our site. This is standard web traffic data collected by our hosting provider and any analytics tools we use.

Cookies

Our website may use cookies - small text files stored on your device - to keep the site functioning properly and to understand how visitors use the site. Analytics cookies help us see which pages are most useful so we can improve the experience. You can disable cookies in your browser settings, though some parts of the site may not work as expected if you do.

How We Use Your Information

We use the information we collect to:

• Respond to your contact or estimate requests
• Schedule on-site visits and project consultations
• Send you project-related communications
• Understand how visitors use our website so we can improve it
• Comply with any legal obligations that apply to our business

We do not sell your personal information. We do not share it with third parties for their own marketing purposes.

Third-Party Services

Our website uses third-party tools to operate and improve the site. These may include:

• Analytics platforms (such as Google Analytics) that collect aggregated data about how visitors use the site
• Form tools that process the data you submit through our contact and estimate forms
• Mapping services (such as Google Maps) to display our office location

These services have their own privacy policies that govern how they handle data. We use them only for legitimate business purposes and do not authorize them to use your information for any other reason.

Data Retention

We keep your information for as long as it is necessary to provide the services you requested or to meet our legal obligations. For contact form submissions, we typically retain records for up to 3 years. You can ask us to delete your information at any time (see "Your Rights" below) and we will do so unless we are legally required to keep it.

Your Rights

You have the right to:

• Ask what personal information we have about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Opt out of any marketing communications from us

To exercise any of these rights, email us at projects@unioncitysunrooms.com. We will respond within 30 days.

Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption for data in transit. No method of transmission over the internet is completely secure, but we do our best to protect your data.

Children

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with a new effective date. We encourage you to review this page occasionally. Continuing to use our website after a change is posted means you accept the updated policy.

Contact Us About This Policy

If you have questions or concerns about this Privacy Policy, please reach out: